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Privacy Policy
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At
EstateSaleHomes.ca,
we respect the
privacy of our
clients and we are
committed to keeping
your personal
information
accurate,
confidential,
secure, and private.
We have adopted the
following Privacy
Policy to ensure
that
EstateSaleHomes.ca
continues to meet
its commitment to
your privacy. The
following sections,
read as a whole,
constitute the
EstateSaleHomes.ca
Privacy Policy:
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- Introduction
- The Ten
Principles of
Privacy
- Application
of the Ten
Principles
- Questions,
Concerns and
Complaints About
the
EstateSaleHomes.ca
Privacy Policy
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Introduction
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EstateSaleHomes.ca
is a web site (the
"Site") that offers:
In the course of
providing its
business activities,
EstateSaleHomes.ca
may collect certain
personal information
about its clients
with suppliers and
other stakeholders
in accordance with
applicable laws.
"Personal
Information" means
information about an
identifiable
individual. This may
include, without
limitation, the
individuals name,
home address, Email
Address . Personal
Information does not
include the name,
title, business
address, or
telephone number of
an employee of an
organization.
The
EstateSaleHomes.ca
Privacy Policy is
based on, and
complies with,
Canada's Personal
Information
Protection and
Electronic Documents
Act ("PIPEDA"),
which includes the
Ten Privacy
Principles outlined
in the Canadian
Standards
Association Model
Code for the
Protection of
Personal Privacy.
For more information
about this
legislation, please
visit the official
Web site of the
Privacy Commission
of Canada at http://www.privcom.gc.ca.
This Privacy Policy
describes the ten
principles that
EstateSaleHomes.ca
follows to ensure
that we protect your
Personal Information
when we collect,
use, or disclose it
in the course of
carrying on
commercial
activities in
Canada. All of our
employees who have
access to Personal
Information must
adhere to the
EstateSaleHomes.ca
Privacy Policy and
related procedures.
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The ten
principles of
privacy: |
The following ten
principles govern
our actions as they
relate to the use of
Personal
Information:
-
Accountability
- Identifying
purposes
- Consent
- Limiting
collection
- Limiting
use, disclosure,
and retention
- Accuracy
- Safeguarding
personal
information
- Openness
- Access
- Addressing
complaints
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Principle 1:
Accountability
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EstateSaleHomes.ca
is accountable for
all Personal
Information in its
possession or
custody, including
Personal Information
disclosed to third
parties for purposes
of providing
services requested
by you. |
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Principle 2:
Identifying purposes
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EstateSaleHomes.ca
will inform you of
the purposes for
which it is
collecting any
Personal
Information, before
or at the time the
information is
collected. |
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Principle 3:
Consent |
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EstateSaleHomes.ca
will obtain your
consent before or
when it collects,
uses, or discloses
your Personal
Information. Consent
can be express,
implied, or given
through an
authorized
representative. You
may withdraw your
consent at any time
(subject to any
legal consequences
of which you will be
informed).
EstateSaleHomes.ca,
however, may
collect, use, or
disclose Personal
Information without
your knowledge or
consent in
exceptional
circumstances where
such collection,
use, or disclosure
is permitted or
required by law.
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Principle 4:
Limiting collection
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The information
collected by
EstateSaleHomes.ca
will be limited to
those details
necessary for the
purposes it has
identified to you or
to perform the
services you have
requested.
Information will be
collected by fair
and lawful means.
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Principle 5:
Limiting use,
disclosure, and
retention
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Personal Information
will only be used or
disclosed for the
purpose for which it
was collected unless
you have otherwise
consented. Personal
Information may only
be retained for the
amount of time
needed to fulfill
the purpose for
which it was
collected. In
certain exceptional
circumstances,
EstateSaleHomes.ca
may have a legal
duty or right to
disclose Personal
Information without
your knowledge or
consent with respect
to matters that
concern the
company's or the
publics interest.
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Principle 6:
Accuracy |
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EstateSaleHomes.ca
will keep Personal
Information as
accurate, complete,
and current as
necessary to fulfill
the identified
purposes for which
it was collected.
You may have this
information amended
where it is found to
be inaccurate or
incomplete. |
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Principle 7:
Safeguarding
personal information
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Personal Information
is safeguarded using
measures appropriate
to the sensitivity
of the information.
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Principle 8:
Openness |
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EstateSaleHomes.ca
will make
information
available to its
clients and
employees about the
policies and
procedures
EstateSaleHomes.ca
uses to manage
Personal
Information. You
have access to this
information through
our website, or
through alternative
means if requested.
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Principle 9:
Access |
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Upon written
request, you will be
informed of the
existence, use, and
disclosure of your
Personal
Information, and
will be given access
to it.
EstateSaleHomes.ca
will respond to such
requests as
efficiently as
possible. If
EstateSaleHomes.ca
is prohibited from
providing such
access they will
explain the reasons
for the lack of
access, except where
prohibited by law.
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Principle 10:
Addressing
complaints and
suggestions
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You may challenge
EstateSaleHomes.ca
compliance with this
Privacy Policy.
EstateSaleHomes.ca
has policies and
procedures to
receive,
investigate, and
respond to
complaints and
questions regarding
this Privacy Policy
and our collection,
use, and disclosure
of Personal
Information. You may
contact the
EstateSaleHomes.ca
Privacy Officer to
express any concerns
or to request access
to your Personal
Information. The
contact information
for this individual
is provided at the
end of this
document. |
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Application of
the ten Privacy
Principles - How we
treat your personal
information
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The kind of
information we
collect |
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EstateSaleHomes.ca
gathers and uses
Personal Information
in order to provide
you with the
products and
services you have
requested, including
but not limited to,
information about
residential real
estate listings and
about real estate
agents.
EstateSaleHomes.ca
may also use your
Personal Information
to update you about
our services and to
offer you additional
products and
services that you
may be interested
in, so that we may
continue to serve
your needs. If you
visit the
EstateSaleHomes.ca
Web site, we do not
collect personally
identifiable
information about
you unless you
provide it. All
information that you
do provide us with
is securely
maintained and kept
strictly
confidential. This
Privacy Policy does
not apply to
aggregated data from
which it is not
possible to
determine the
identity of a
specific individual.
EstateSaleHomes.ca
reserves the right
to use aggregated
data in any way that
it determines
appropriate. |
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How we use your
information
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At
EstateSaleHomes.ca
we use Personal
Information for
three general
purposes:
- To
communicate with
you in order to
provide you with
our products and
services.
- To
communicate your
contact
information to
Real Estate
professionals or
his/her
representative
so that they may
provide you the
information you
requested.
- For
inclusion in
documentation
relating to
products and
services we
provide to you.
- To gather
transactional
information to
monitor our
level of service
and to
periodically
contact our
customers to
determine their
level of
satisfaction
with the
services offered
by
EstateSaleHomes.ca.
We will only use
Personal Information
for the purpose that
we have disclosed to
you. If we want to
use your information
for a different
purpose, we will
notify you and ask
for your consent
first. |
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When we are
permitted to
disclose your
information
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EstateSaleHomes.ca
is obliged to keep
your Personal
Information
confidential except
under the following
circumstances: |
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(i) When
authorized by you
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Certain of the
services offered by
EstateSaleHomes.ca
may require us to
obtain Personal
Information about
you in order to
perform the services
you have engaged us
to provide. We will
always obtain
consent from you
first, and we will
never use the
information for
purposes other than
those we have told
you about.
You may withdraw
your consent at any
time, subject to any
legal implications
(which we will
inform you about).
In some cases, if
you do not consent
to our use or
disclosure of
certain Personal
Information, we may
be unable to
continue to provide
all or part of the
services you have
requested.
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(ii) When
required by law
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The type of
information we are
legally required to
disclose usually
relates to
government tax
reporting
requirements. In
some cases, however,
such as under a
court order, we may
be required to
disclose certain
information to
persons specified in
the court order. We
will only provide
the specific
information
requested and only
upon being satisfied
that the authorities
have legitimate
grounds to request
the information.
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(iii) When
permitted by law
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The legislation has
provided certain
situations where
EstateSaleHomes.ca
is legally permitted
to disclose Personal
Information without
your consent.
Examples include
situations involving
the collection of
debt in arrears,
medical emergencies,
or suspicion of
illegal activities.
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With whom we may
share your
information
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EstateSaleHomes.ca
employees |
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In the course of
daily operations,
access to sensitive
Personal Information
is limited to those
employees with a
legitimate reason
for accessing it. As
a condition of their
employment,
EstateSaleHomes.ca
employees are
required to follow
all applicable laws
and regulations,
including this
Privacy Policy.
Unauthorized use or
disclosure of
confidential client
information by any
EstateSaleHomes.ca
employee is
prohibited and may
result in
disciplinary
measures.
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EstateSaleHomes.ca
affiliates |
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In order to better
meet your needs, we
may share some of
your Personal
Information with our
affiliates. We will
only do this with
your express consent
and you may withdraw
this consent at any
time. The procedure
for withdrawing
consent is outlined
below under the
section "Opting
Out." |
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EstateSaleHomes.ca
third-party
suppliers |
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As you may know, we
may engage and
coordinate
third-party
suppliers to provide
you with certain
services offered
through
EstateSaleHomes.ca.
Such suppliers are
only given the
information that is
needed to provide
the specific service
for which we
contract them to
provide. Suppliers
are contractually
obliged to protect
the confidentiality
of your Personal
Information and are
prohibited from
doing anything with
this information
that we have not
authorized them to
do. They are
required to treat
your Personal
Information in a
manner consistent
with the
EstateSaleHomes.ca
Privacy Policy.
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Sale of Business
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We may transfer your
personally
identifiable
information to a
third party in
connection with a
sale, merger, or
other disposition
(whether of assets,
stock, or otherwise)
of our business.
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How we safeguard
information.
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EstateSaleHomes.ca
has extensive
controls in place to
maintain the
security of its
information and
information systems.
Client files are
stored according to
the sensitivity of
the information
contained therein.
Appropriate controls
(such as restricted
access) are placed
on our computer
systems and data
processing
procedures. Physical
access to areas
where Personal
Information is
gathered, processed,
or stored is limited
to authorized
employees. When you
telephone a
EstateSaleHomes.ca
employee to speak
about your file, you
may be asked for
some personally
identifying
information. This
type of safeguard is
designed to ensure
that only you, or
someone authorized
by you, has access
to your file.
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Website security
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The
EstateSaleHomes.ca
Web site may
contains links to
other Web sites,
including those of
its business
partners.
EstateSaleHomes.ca
is in no way
responsible and
cannot guarantee the
content or privacy
of other sites
linked to the
EstateSaleHomes.ca
Web Site. |
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Accessing and
amending your
information
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As a client of
EstateSaleHomes.ca,
you have the right
to access the
Personal Information
we keep in your file
and you have the
right to verify or
amend the
information if it is
shown to be
inaccurate. If you
would like to view
the Personal
Information held in
your file, please
make a written
request to the
Privacy Officer at
the address listed
below, under
"Questions,
Concerns, and
Complaints". We will
respond to your
request as
efficiently as
possible.
To make a change,
please make a
similar request in
writing to
EstateSaleHomes.ca.
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Questions,
Concerns, and
Complaints |
If you have any
questions, concerns,
or complaints about
your Personal
Information, or
about the
EstateSaleHomes.ca
Privacy Policy,
contact our privacy
officer using the
contact information
provided below:
Email
privacyofficer@EstateSaleHomes.ca
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